Jordan Winery, an iconic producer of French-inspired wines in Sonoma County, is seeking a highly motivated individual whose personality and enthusiasm shines through their guest presence. Under the direction of the Guest Services Manager, the Concierge serves as the welcoming face of our winery, ensuring each guest receives an exceptional experience. This role involves managing phone and onsite orders, operating a multi-line telephone system, and providing personalized, high-luxury service in a fast-paced environment. While we don't have a typical tasting room, you must be able to properly convey our message to our visitors in an enjoyable, informative and professional manner. We pride ourselves on offering one of California’s premier guest experiences, and applicants should excel at delivering our message with poise and grace. The ideal candidate thrives under pressure, remains composed during busy times and consistently upholds the highest standard of service, ensuring every guest feels valued and immersed in the Jordan story.
Open availability, including weekends and holidays, is required. Previous winery, hotel or restaurant experience is expected, and applicants must be able to take point-of-sale orders as well as phone orders using our in-house software.? Our staff handles many other administrative duties in addition to hosting our guests. Cooperation and a willingness to work together as a team is an absolute must.? At Jordan, we offer a welcoming workplace, a culture of excellence where quality performance is rewarded and a commitment to use proceeds from wine sales to help those in need. If you share our values, have a passion for hospitality and love wine, we invite you to apply to join the family. This position is full-time based at the winery in Healdsburg, California. Essential Duties and Responsibilities include the following. (Other duties may be assigned)?? - Open retail salon daily and maintain its elegance throughout the day?Receive an email alert when similar new jobs are posted. It's free, fast and easy.
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