Data Center Operations Analyst Job at ServiceNow, Fort Worth, TX

U3hNTGw3TjJHeUVSWEd0SVJ5N2J3eENiTmc9PQ==
  • ServiceNow
  • Fort Worth, TX

Job Description



It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description



What you get to do in this role:

Please note this role will be required to be in the Data Center Location 5 days a week.

  • As a Data Center Operations Engineer, you will be a member of the Service Engineering team that is responsible for global infrastructure design, standards, operations and architecture. You will:
  • Use your experience in data center operations to implement, communicate, execute and assist with procedures including day to day operations, asset management, deployments and hardware break- fix.
  • Take part in documentation and evangelize a catalog of standards and best practices for data center operations.
    Function as the primary point of contact and be accountable for all vendors who operate inside of our data centers.

Qualifications



To be successful in this role you have:

  • 2+ years of experience in data centers operations with a record of increasing role responsibility.
  • Installation of pre-integrated racks, individual servers and network appliances including stacking, wiring, cable managing and equipment labeling.
  • Perform basic hands-on hardware break-fix with servers and network appliances.
  • General knowledge of data center facilities and infrastructure including power, HVAC, structured cabling, rack management and security.
  • Working knowledge of networking/server architecture and hardware.
  • Experience managing vendors in a data center environment.
  • Process oriented and experienced in process development.
  • Strong analytical skills with the ability to multi-task several unrelated issues.
  • Must be able to travel domestically and internationally.
  • General documentation skills with particular emphasis on technical processes and standards.
  • Knowledge and experience in ITIL process methodologies a plus.
  • Proven ability to function independently in ambiguous situations with a record of success.
  • Excellent communication, customer focus, problem solving, conflict management, time management and interpersonal skills required.

 

GCS-23

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information



Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.  Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

City of New York

DISPATCHER Job at City of New York

 ...Under the direction of the Administrator or designee responsibilities include but are not limited to the following: 1.Dispatch elevator teams as required. 2.Record information regarding the performance of elevators and the activities of Elevator Mechanics and Elevator... 

Sickies Garage Burgers & Brews

Janitorial Job at Sickies Garage Burgers & Brews

We are looking for a motivated cleaner to join our team!You are great at managing multiple priorities and thrive in a fast-paced environment. With special attention to the details, you care about performing quality work and overall contributing to a friendly and productive...

Emergency Physicians Professional Association

Paramedic - Part Time Job at Emergency Physicians Professional Association

 ...certification from an accredited program and a minimum 2 years experience in Emergency Medical Services (EMS) Experience in a healthcare setting, a plus Required Certificates, Licenses and Registrations: Paramedic Certification in the State of Minnesota... 

Hyatt

Fitness Instructor - On-call Job at Hyatt

 ...Summary More than a spa resort, health retreat, or luxury hotel, Miraval Arizona is an unrivaled wellbeing space that puts purpose...  ...celebrating individuality. We are currently seeking a Full-time Fitness Instructor to share our Vision - to create the most imaginative... 

Liberty Mutual

Field Property Claims Adjuster Job at Liberty Mutual

 ...challenge, as our Field Property Claims Adjusters use cutting edge homeowners products...  ...Property Claims Adjuster will be traveling to insured homes within the Chattanooga, TN (37411...  .... Handle moderate to complex claims independently while managing your workload {from...