Service Operations Manager
In this role, you will have the opportunity to supervise a team of service engineers and technicians, ensuring timely and high-quality delivery of service offerings, solutions, and projects to customers. Each day, you will contribute to the execution of service strategy and growth by focusing on cost-effective service delivery and adherence guidelines. You will also showcase your expertise by driving service achievements through resource planning, allocation, and effective implementation of standard procedures and safety protocols. The work model for the role is: Remote This role is contributing to the Process Automation Energy Industries in the North region. You will be mainly accountable for: Ensuring customer focus, urgency, and care in your direct area of responsibility, building sustainable customer relationships for growth, satisfaction, and retention. Driving the development of processes and practices based on customer feedback (Net Promoter Score) to consistently improve customer experience. Allocating, driving, and monitoring work based on order content, delivery time, competencies, and workload. Managing a team of service professionals, guiding their development, and ensuring effective organization and direction within your area of responsibility. Our team dynamics: You will join a dynamic and high performing team, where you will be able to thrive.
We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
Description: Under the supervision and direction of the Clinic Manager, provides outpatient nursing care and patient education/assistance by assessing patient medical needs, administering treatments, recording medical condition for physician's review, and a variety...
...Intelligence Federal is recruiting an eDiscovery Analyst to support a federal government agency in litigation and investigation. This... ...& HOURS : At the time of posting, this position is fully remote. It is possible that this will transition to a hybrid schedule...
...arranging their shipments, exceeding customer service expectations. Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others) Meet compliance at all times with regulations. Understand department process flow,...
...fun, unique opportunity to provide creative solutions to practical challenges within the Lumber/Building industry. Need a CDL-A Truck Driver Now, Recent Grads Welcome Local Runs Only! Drivers are Home Every Night!! Day to Day Load, secure, and deliver material...
...and federal regulatory agencies Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Qualifications Education and/or Experience ~ Associate degree or equivalent from a two-year college...