Virtual Data Entry Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

U1JVUGxyeDdGeUVlVkdGSlFpdlh3eFNlUHc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Data Entry Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Dedicated Building Services

Janitorial Job at Dedicated Building Services

 ...inbathrooms. 7. Replenishes restroom consumable supplies. 8. Dry and wet mops hardsurface floors. 9. Maintains and stocks janitorial closet at all times. 10. Picks up trash on a regular schedule during the shift or as needed forspecial pick ups. 11. Ensures... 

Petroleum Traders Corporation

Sales Assistant Job at Petroleum Traders Corporation

 ...Our company is looking for a Sales Assistant to join our team!Our ideal candidate is an outgoing, focused, motivated individual with a strong desire to succeed while providing the best customer service to our customers. Responsibilities and Duties Assist team with... 

DSV - Global Transport and Logistics

Freight Forwarder, Ocean Import Job at DSV - Global Transport and Logistics

 ...our customers. Read more at Location: USA - Itasca, N Arlington Heights Rd Division:Air & SeaJob Posting Title: Freight Forwarder, Ocean ImportTime Type: Full Time Summary A Freight Forwarder Ocean Import is responsible for managing the importation... 

Masis Professional Group

Speech Language Pathologist Job at Masis Professional Group

 ...We are seeking a compassionate and skilled Speech Therapist to provide exceptional care for patients with speech and language impairments. The successful candidate will assess...  ...s or Masters degree in Speech-Language Pathology or Communication Disorders. Active state... 

DSV - Global Transport and Logistics

Freight Forwarder - Air Export Job at DSV - Global Transport and Logistics

 ...and close to our customers. Read more at Location: USA - Chester, Seaport Dr Division:Air & SeaJob Posting Title: Freight Forwarder - Air ExportTime Type: Full Time Summary The primary duty of a Freight Forwarder is to review and process shipment...